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Do you get attached to a person and then try and build a role around them? Stop! The process is always: Roles Before People. Always design the role first including responsibilities, tasks & KPIs then recruit for the best person.


  1. Why Roles before People, not, People before Roles
  2. Designing a Role
  3. Department, Function, Role, Responsibilities, Tasks, KPIs
  4. Best person to fit the role
Brad Turville

Consultant | I help professional service businesses fast track their growth by working smarter not harder.